Great rooms and staff was great

Beautiful setting and comfortable room in the Vista Suites. Lots of picture taking on the property of wildlife. Very friendly staff and great personalized service.

We had a wonderful stay here - truly a 5 star experience. The personalized concierge service was amazing. Dining and included breakfast were outstanding.

Namú Garden Hotel & Spa is a beautiful property perfectly located just a five-minute walk from Black Beach and close to the downtown Puerto Viejo shopping area. It’s also conveniently near several charming coastal towns. The grounds are exactly as pictured on the website….lush, tropical, and very well maintained. The food was very good, and overall the atmosphere is peaceful and relaxing. The staff was mostly helpful and friendly, special thanks to Sophia and Pamela for their kindness and assistance throughout our stay. They also helped us easily book all of our excursions. However, one staff member, Jordy, did seem a bit aggravated and dismissive at times, which was disappointing compared to the otherwise warm hospitality. If I could offer a few suggestions for improvement, it would be to add air conditioning units to the living areas in the villas or Nimu House, as only the bedrooms have them. The bedroom pillows were very firm, so if you have neck issues, you might want to bring your own. The living room furniture only seats two and isn’t very comfortable, which makes watching TV (there isn’t one in the bedrooms) a bit difficult. The patio furniture, while stylish, could also be more comfortable. Additionally, the hotel does not offer assistance with luggage to or from the units, which can be challenging depending on where your room is located. All in all, Namú Garden Hotel & Spa is a beautiful and relaxing place to stay, with a great location and plenty of charm